Customer Reviews
4.5/5 stars across 167+ Google Reviews. We earn each one by doing right by our customers.
CA Licensed
License #C39 1062496
Bonded & Insured
Fully covered
4.5★ on Google
167+ Reviews
30+ Years
In business since 1996
Locally Owned
San Francisco, CA
Workers' Comp
Covered crew
Since 1996, Ace Roofing & Construction has earned a reputation in San Francisco for one thing above all else: telling homeowners the truth about their roof. The reviews below — collected across Google, Yelp, and direct customer feedback — keep coming back to the same themes. Honest assessments. No upselling. Same-day or next-day response on active leaks. Clean job sites. Warranty work honored without argument when something needs a second look.
We've completed thousands of projects across San Francisco and the Bay Area — from single-shingle repairs to full Victorian re-roofs to flat-roof TPO installs on commercial buildings. The patterns customers point out most often are John, Frank, and Luis taking the time to explain the actual problem, quoting a repair when other contractors quoted full replacement, and showing up when they said they would. Several reviews specifically mention being given an honest "you don't need a new roof" assessment after other companies pushed for one — that's the kind of work we want to be known for.
If we've worked on your home, please consider leaving a Google or Yelp review. It's the best way to help your neighbors find an honest roofer, and we read every single one.
"Luis did a great job on my mom's roof in San Francisco, he was really responsive and made my mom comfortable with the price and his workmanship. The repair went great — instead of offering a new roof like everyone else did."
Maggie Garcia
March 2024 · Google Review
"Luis is great — hardworking, honest, timely, and smart. He quickly figured out why I had a leak, and rather than overcharging me or selling me something I didn't need (like a new roof), he had his crew install a new drain."
Ryan Gonzalez
January 2024 · Google Review
"I had ACE come out to fix a leak. When it leaked again in a downpour, I called back — John came out the same day and fixed it at no charge. That kind of integrity is rare."
Paula Symonds
December 2023 · Google Review
"Ace Roofing did a terrific job on our reroofing project. John and his son Frank were fantastic and kept us in the loop the whole time. Great work, great communication."
Paul Tappan
November 2023 · Google Review
"John was very responsive and honest about his initial evaluation. Advised that I didn't need to fully replace my roof — patching was all I needed. His crew worked quickly and cleaned up after."
Mitchell Lam
October 2023 · Google Review
"They were the first company who gave me an honest assessment — the only ones who felt it needed heavy maintenance rather than a complete replacement."
Jennifer L.
September 2023 · Google Review
"Professional, on-time, and the pricing was fair. Frank explained everything clearly and the crew left the property cleaner than they found it."
Jing Liu
August 2023 · Google Review
"Ace handled our re-roof from start to finish. Easy to communicate with and the workmanship is excellent. Highly recommend for any SF homeowner."
Jane Hamataka
July 2023 · Google Review
"Honest, fair, and they stand behind their work. Came back to address a small concern at no cost. That's the kind of contractor I want."
Laurence Warshaw
June 2023 · Google Review
"Solid crew, good communication. Inspection was thorough and the quote was reasonable compared to other bids I received."
Peter Chang
May 2023 · Google Review
No pressure. No overselling. Just a thorough inspection and a straightforward quote from San Francisco's most trusted roofers.